Privacy policy

ONTHEGO operates and manages the OTGBRAND.COM website, which provides the SERVICE.

This page is used to inform website visitors of our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service: the OTGBRAND.COM website. 

When you visit the OTGBRAND.COM website, we collect certain information about your device, your interaction with OTGBRAND.COM, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We will not use or share your information with anyone except as described in this Privacy Policy.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of the web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with OTGBRAND.COM.
• Purpose of collection: to load OTGBRAND.COM accurately for you, and to perform analytics on OTGBRAND.COM usage to optimize our services.
• Source of collection: Collected automatically when you access OTGBRAND.COM using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

 

COOKIES

Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read "What Are Cookies".

 

LOG DATA

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Order information

• Examples of Personal Information collected: name, order number, billing address, shipping address, payment information (including credit card numbers, PayPal ID), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, Facebook, Instagram, GoDaddy, and shipping vendors.

Customer support information

• Examples of Personal Information collected: name, order number, billing address, shipping address, payment information (including credit card numbers, PayPal ID), email address, and phone number.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: GoDaddy.

 

SECURITY

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

CHILDREN'S PRIVACY 

OTGBRAND.COM is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

 

SHARING PERSONAL INFORMATION 

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

• Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

USING PERSONAL INFORMATION 

We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

SMS Privacy Policy for ONTHEGO:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at CONTACTVOTG@GMAIL.COM